Welcome to GRAFBEE LTD (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, services, and products offered through our platform (“Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using our Services.
1. Acceptance of Terms
By using our Services, you affirm that you are at least 18 years old or have the legal authority to agree to these Terms on behalf of a minor. Your continued use of our Services constitutes acceptance of these Terms, our Privacy Policy, and any other policies or guidelines referenced herein.
2. Modification of Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website. It is your responsibility to review these Terms regularly for any updates. Continued use of our Services following changes indicates your acceptance of the modified Terms.
3. Eligibility
You may only use our Services if you are legally capable of entering into binding agreements under the law. Our Services are not available to individuals under 13 years of age.
4. Description of Services
GRAFBEE LTD provides online graphic design services, including, but not limited to:
- Video Editing
- Motion Graphics
- Presentation Design
- Custom Illustrations
- Graphic Design
These services are tailored to meet the specific needs of our clients. Our platform allows you to browse our offerings, purchase our services, and communicate directly with our design team.
5. User Accounts
a. Account Creation
To use certain features of our Services, you may need to create an account. You agree to provide accurate and complete information during registration and update it if necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
b. Account Security
You are responsible for safeguarding your account information and password. If you suspect unauthorized access to your account, notify us immediately. We are not liable for any losses or damages resulting from unauthorized use of your account.
c. Account Termination
We reserve the right to terminate or suspend your account for violations of these Terms or any illegal activity.
6. Use of Services
a. License to Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal or business purposes.
b. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations.
- Disrupting or interfering with the security, integrity, or performance of our Services.
- Using automated tools, including bots or scrapers, to access or manipulate our Services.
- Misrepresenting your identity or affiliation with any person or organization.
- Attempting to gain unauthorized access to our systems or other users’ accounts.
c. Service Limitations
We reserve the right to modify or discontinue any portion of our Services without notice or liability.
7. Fees and Payments
a. Pricing
The prices for our services are displayed on our website and may vary depending on the specific package or customization. We reserve the right to modify our pricing at any time without notice.
b. Payment Terms
Payments for services are required upfront unless otherwise agreed upon. We accept payments via credit card, debit card, or other payment methods as specified on our website.
c. Refund Policy
We offer refunds only under specific conditions, such as failure to deliver the service as agreed. Any refund requests must be made within 7 days of the service completion. Custom orders may not be eligible for refunds.
8. Intellectual Property
a. Ownership
All content, graphics, designs, logos, trademarks, and other intellectual property rights related to the Services are owned by GRAFBEE LTD or licensed to us. You may not use, copy, or distribute any content without our express written permission.
b. License to Use Deliverables
Upon full payment for the services rendered, we grant you a limited license to use the final design deliverables for your personal or business purposes. This license is non-transferable and does not include the right to modify, resell, or distribute the design without our approval.
c. User-Generated Content
By submitting any content (including comments, feedback, or suggestions) to us, you grant us a non-exclusive, royalty-free, worldwide, and perpetual license to use, display, and distribute your content in connection with our Services.
9. Confidentiality
Any confidential information you provide to us during the course of our Services will be protected in accordance with our Privacy Policy. We will not disclose your confidential information to third parties except as required by law or as necessary to provide our Services.
10. Disclaimers and Limitation of Liability
a. Disclaimer of Warranties
Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of the Services.
b. Limitation of Liability
To the fullest extent permitted by law, GRAFBEE LTD and its affiliates, officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services.
c. Indemnification
You agree to indemnify and hold harmless GRAFBEE LTD from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Services or your breach of these Terms.
11. Termination of Services
We reserve the right to suspend or terminate your access to our Services at any time for any reason, including violations of these Terms. Upon termination, you must cease using the Services and any licenses granted under these Terms will be revoked.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms will be resolved through binding arbitration in United Kingdom, and you consent to the exclusive jurisdiction of such courts.
13. Changes to Services
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice. We are not liable for any modifications or interruptions to the Services.
14. Force Majeure
We shall not be held liable for any failure or delay in performance due to causes beyond our reasonable control, such as natural disasters, pandemics, or government actions.
15. Entire Agreement
These Terms constitute the entire agreement between you and GRAFBEE LTD regarding the use of our Services. Any prior agreements or understandings, whether written or oral, are superseded by these Terms.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
